Understanding Audit Logs in Papermark

Papermark's audit logs provide detailed tracking of all document-related activities, helping you maintain security and compliance. This guide explains how to use audit logs effectively.

Document Audit Logs

The document audit log tracks individual document interactions, including:

Tracked Activities

• Document Views: When and how long viewers accessed documents
• Download Events: Timestamp of document downloads
• Email Verification: When viewers verify their email
• Link Access: Attempts to access documents through sharing links
• Agreement Responses: When viewers accept NDAs or other agreements
• Feedback Responses: User feedback submissions

Viewing Document Audit Logs

1. Navigate to your document dashboard
2. Open the "Visitors" tab
3. View the comprehensive table showing:
   • Visitor information
   • Visit duration
   • Completion rate
   • Last viewed timestamp
   • Download status
   • Agreement status

Data Room Audit Logs

Data room audit logs provide a broader view of how users interact with multiple documents:

Tracked Activities

• Access Events: When users enter the data room
• Document Downloads: Bulk or individual document downloads
• Viewer Verification: Email verification status
• Invitation Status: When invites are sent and accepted
• Internal vs External: Distinguishing between internal and external viewers

Viewing Data Room Audit Logs

1. Go to your data room dashboard
2. Select the "Viewers" tab
3. Review the activity log showing:
   • Viewer details
   • Last access time
   • Download history
   • Verification status
   • Invitation details

Advanced Features

Activity Indicators

Papermark uses icons to indicate different types of activities:

• ✓ (Badge Check) - Verified visitor
• ℹ️ (Badge Info) - Internal visitor
• ⬇️ (Download Cloud) - Document downloaded
• 📨 (Send) - Invitation sent
• 📝 (File Badge) - Agreement signed

Filtering and Search

• Filter logs by date range
• Search for specific users or activities
• Export logs for compliance purposes

Security Best Practices

1. Regular Review: Check audit logs periodically for unusual activity
2. Access Control: Limit audit log access to authorized team members
3. Documentation: Maintain records of significant audit findings
4. Compliance: Use audit logs to demonstrate regulatory compliance

Plan Limitations

• Free Plan: Limited to recent activity only
• Pro Plan: Full audit history with advanced filtering
• Enterprise: Custom retention policies and export options

View Audit Logs

Conclusion

Audit logs are essential for maintaining security and transparency in document sharing. Use them regularly to monitor activity and ensure compliance with your organization's security policies.